CUSTOMER CARE
Refund/Return Policy
We strive to serve our customers by providing a concierge style of customer
service experience before, during and after the purchase of our goods.
Our products are custom created just for you, and as such, all sales are final.
Refunds will not be issued and unfortunately, we do not accept returns,
exchanges or cancellations due to the on-demand production of our goods.
However, if you have an issue with your order, we're here to help! We
guarantee the quality of our products and if you've received a damaged item or
there's a concern about your order, we are more than happy to help. Please send
us a photo of the damaged item with a short description of the issue to
info@cookieconfections.com and we will work with you to resolve the issue.
Thank you for being our valued customer!
PAYMENT METHODS
PRIVACY & SAFETY
- Cash / Check
- Coming Soon
- Debit / Credit
- PayPal